Instantly Detect Billing Mistakes Before They Cost You

AlertRx actively detects possible billing errors in real time during prescription entry. It immediately notifies pharmacy staff of any issues, offering detailed solutions to maintain compliance and prevent minor, yet costly mistakes.

YourShield Against ODB Audits

In 2023 The Ontario Drug Benefit fined Ontario Pharmacies over $13.5 Million Dollars

On Average, Each Pharmacy Owner was Fined over $36,000 due to avoidable billing errors and mistakes.

Audit Breakdown

When Audited, The ODB Investigates the
Past 2 - 3 Years of Submitted Claims.

3 Years of Pharmacy Records

The objective of an ODB audit is to assess a pharmacy's adherence to the Ontario Drug Benefit Act and its regulations. An ODB auditor would investigate previously submitted claims for billing accuracy and comprehensive documentation.

Audit Risk & Costs

Common Mistakes Leading To Clawbacks:

Misused LU Codes

Incorrect, expired, or depleted LU codes are the most common and costly billing errors

Overlooked Patient History 

Some ODB rules are complex and require thorough analysis of a patient’s history to ensure compliance.

Improper Documentation

Invalid Nutrition Forms, Frequency of Dispensing, or incorrectly-filled Vacation Supply forms.

Human Error

Alert fatigue from numerous vague system notifications may lead staff to overlook billing errors in the pharmacy

Incorrect, expired, or depleted LU codes are the most common and costly billing errors

Some ODB rules are complex and require thorough analysis of a patient’s history to ensure compliance.

Invalid Nutrition Forms, Frequency of Dispensing, or incorrectly-filled Vacation Supply forms.

Alert fatigue from numerous vague system notifications may lead staff to overlook billing errors in the pharmacy

1 in 15
Ontario Pharmacies Face Audits Annually.
+8%
Increase in The Number of Pharmacies Audited Year-over-Year as the ODB becomes more vigilant.
$36,307
The Average Fine Paid by Each Pharmacy Owner due to avoidable billing errors and mistakes.
*Based on Data From The Ontario Ministry of Health

In 2022 The Ontario Drug Benefit fined Ontario Pharmacies over
$10 Million Dollars

On Average, Each Pharmacy Owners was Fined over $36,000 due to avoidable billing errors
and mistakes.

Audit Breakdown

Audit Breakdown

When Audited, The ODB Investigates the
Past 2 - 3 Years of Submitted Claims.

3 Years of Pharmacy Records

The objective of an ODB audit is to assess a pharmacy's adherence to the Ontario Drug Benefit Act and its regulations. An ODB auditor would investigate previously submitted claims for billing accuracy and comprehensive documentation.

Common Mistakes Leading To Clawbacks:

Misused LU Codes

Incorrect, expired, or depleted LU codes are the most common and costly billing errors

Overlooked Patient History 

Some ODB rules are complex and require thorough analysis of a patient’s history to ensure compliance.

Improper Documentation

Invalid Nutrition Forms, Frequency of Dispensing, or incorrectly-filled Vacation Supply forms.

Human Error

Alert fatigue from numerous vague system notifications may lead staff to overlook billing errors in the pharmacy

Incorrect, expired, or depleted LU codes are the most common and costly billing errors

Some ODB rules are complex and require thorough analysis of a patient’s history to ensure compliance.

Invalid Nutrition Forms, Frequency of Dispensing, or incorrectly-filled Vacation Supply forms.

Alert fatigue from numerous vague system notifications may lead staff to overlook billing errors in the pharmacy

Audit Risk & Costs

$36,307
The Average Fine Paid by Each Pharmacy Owners due to avoidable billing errors and mistakes.
+8%
Increase in The Number of Pharmacy's Audited Year-over-Year as the ODB becomes more vigilant.
Increase in The Number of Pharmacy's Audited Year-over-Year
1 in 15
Ontario Pharmacies Face Audits Annually.
*Based on Data From The Ontario Ministry of Health
1 in 15
Ontario Pharmacies Face Audits Annually.
+8%
Increase in The Number of Pharmacy's Audited Year-over-Year as the ODB becomes more vigilant.
$36,307
The Average Fine Paid by Each Pharmacy Owners due to avoidable billing errors and mistakes.
*Based on Data From The Ontario Ministry of Health

Reporting Dashboard

Admin Dashboard

Accessible anytime, Anywhere: Remotely login to your online dashboard to access reports for all your pharmacies in a single intuitive dashboard.

Staff Dashboard

Made for Collaboration: Review and correct previously flagged claims. See which team members overrode claims and leave comments.

Coming soon

Advanced
Multi-Pharmacy
Financial Reporting

Other Features

End of Day Reports

Daily end-of-day reports deliver insights straight to your inbox for concise, effective summaries of key metrics.

Hassle Free Setup

Plug and Play Solution: Seamlessly Integrates into Kroll for Instant Use

Data Privacy

We prioritize advanced security protocols and ensure no personally identifiable information is stored.

Detect Billing Mistakes Before They Cost You

Don't Wait for the Next Audit.
Start Protecting Your Pharmacy Today.

Hassle Free Set Up
30-day Money Back Guarantee
100% Risk-free

What Our Clients Say

Alert Rx has improved documentation strategies for all my staff. We have also become more aware of the details on certain LUs and it has made us more diligent to ensure that criteria are properly met.  I also like having the platform for any additional documentation needed for each prescription, without having to dig up the hard copies.

Christine Kamel
Pharmacy Owner

Working all day I find myself experiencing skipping through the same Kroll alerts sometimes overlooking important messages. AlertRx's pop ups are a nice change and you’re asked to initial after reading each warning. It’s a nice feature how once AlertRx finds an issue with your prescription you can simply go back and double check / amend your work.

Nancy Nguyen
Pharmacy Assistant

AlertRx is designed to be effortlessly easy for pharmacists and pharmacy assistants. Saving us hours of countless hours of documentation. It has made all staff more diligent to minimize billing errors. They also send us a daily report every day with any billing issues which helps us to correct them in a timely manner.

Christina Privado
Pharmacist

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Pricing

Pricing is simple

Single License
License for your pharmacy  
Call us for single pharmacy pricing
Unlimited Users
Admin Dashboard
Future Updates
Find Out Price
Multi-License
Tailor a plan to meet the needs of your growing business.
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MakeBilling Accuracy
YourCompetitive Advantage

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"Join the many pharmacies in Ontario already saving money with AlertRx. Sign up today and turn billing accuracy into your competitive advantage!"

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Frequently asked questions

Answers to the burning questions in your mind.

Have a different question?
Contact Us!
How easy is it to integrate AlertRx with my current system?

AlertRx integrates effortlessly with Kroll. We are also working to support additional pharmacy management systems soon.

Will the installation disrupt my workflow?

Our technical team will install AlertRx in about 15 minutes, allowing normal operations to continue. Each terminal setup takes less than 5 minutes. To ensure a smooth process, please keep your system on after hours for remote installation.

Will AlertRx require additional training for my staff?

Designed with user-friendliness in mind, AlertRx's interface is easy to navigate. Our customer support is readily available for any needed assistance.

Is my data secure with AlertRx?

Your data is fully secure with AlertRx. We do not collect or store patient-specific confidential data.

How is my data being accessed from Kroll and stored?

AlertRx accesses data with permissions granted by your pharmacy, focusing only on necessary patient history and age to provide relevant alerts. It operates alongside Kroll without disrupting data integrity.

How quickly can I see results after implementing AlertRx?

Many pharmacies report a noticeable reduction in billing errors within the first week of using AlertRx.

I’m a multi-store owner. Are additional discounts offered?

We offer extra discounts in addition to any existing banner member discounts. Please reach out to us, and we'll work together to find a plan that suits your needs.